At Vitality Fitness Inc., we are committed to protecting the privacy and security of visitors to our website, vitfit.ca. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website and services. By using vitfit.ca, you agree to the practices described in this Privacy Policy. If you do not agree with our policies, please discontinue use of the website.

1. Information We Collect

We may collect the following personal information when you interact with our website:

• Name
• Email address
• Phone number
• Billing and payment details
• Any information submitted through contact or sign-up forms

2. How We Use Your Information

We use the information collected to:

• Register and manage gym memberships
• Process payments via Gym Master, our third-party membership platform
• Respond to inquiries and provide customer support
• Send important updates related to your membership
• Improve the functionality and performance of our website
• Analyze website usage through Google Analytics (GA4) for marketing and optimization purposes

3. Third-Party Services

We work with the following third-party services:

• Gym Master: Handles membership sign-ups and secure payment processing. You may be redirected to Gym Master to complete your registration.
• Google Analytics (GA4): Collects anonymized usage data including browser type, device information, IP address, and user interactions.

Please note: We do not control the privacy practices of these third parties. We encourage you to review their respective privacy policies.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Monitor how users interact with the site (via Google Analytics)
• Enhance your browsing experience and website performance

You can disable cookies via your browser settings; however, doing so may impact the site’s functionality.

5. Data Security

We use industry-standard safeguards to protect your personal data, including:

• Secure HTTPS connections (HTTP/3)
• Trusted infrastructure through services like Cloudflare
• Technical and administrative measures to prevent unauthorized access

6. Data Retention

Your information is retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Privacy Rights

You have the right to:

• Access your personal data
• Correct inaccuracies in your information
• Delete your personal data (subject to legal limitations)
• Withdraw consent for data processing at any time

To exercise these rights, email us at [email protected].

8. Changes to This Policy

We may update this Privacy Policy occasionally. All changes will be posted on this page, and your continued use of the website constitutes acceptance of those changes.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us:

• Email: [email protected]
• Phone: +1 (604) 700-7850‬

Disclaimer

Images and media on vitfit.ca may include renderings, visualizations, or edited photography. As our facility is under development, final design and amenities may vary. By using this website, you consent to the terms of this Privacy Policy. Thank you for trusting Vitality Fitness with your personal information.